In accordance with the legal provisions of article L 121-20 of the French Consumer Code, the Buyer may decide to cancel his purchase within 7 days of the delivery date.
Only the shipping costs remain at his expense. Reimbursement shall be made within 30 days of receipt of the goods by NOX STORAGE, as a result of the exercise of the right of withdrawal.
The return will be made by the means of the Buyer to the following address, unless otherwise specified: NOX STORAGE - 544 Route de Villebrumier, 31340 Villemur sur Tarn, FRANCE.
This right of withdrawal can never apply if the Products delivered have obviously been used, even if only in a minor way.
The Products must imperatively be returned properly protected, in their original packaging, in a perfect state of resale (not damaged, damaged or soiled by the Buyer) accompanied by any accessories, instruction manuals and documentation to the address indicated above, accompanied by the invoice. Packages for which there is no enclosed information to identify the sender (order number, surname, first name, address) will not be accepted.
The costs and risks related to the return of the Product are the responsibility of the sender. The return of Products will give rise to a refund equal to the purchase price of the Product(s) purchased. The refund therefore does not include any delivery costs. As soon as the return is processed, NOX STORAGE will send an email to the Buyer informing him/her of the amount of the refund.